Shipping policy

Shipping Preparation and Delivery Times
Orders are usually prepared within 5 business days from payment confirmation (excluding Italian public holidays). Shipments are handled by reliable couriers such as BRT, UPS, or other selected partners, with estimated delivery times of 3-5 business days in Italy and 5-10 business days across the entire EU (subject to customs or local holidays).

Shipping Costs
• Europe: €4.99 (VAT included) for orders under €60.
• Other Countries: €9.99.

• Free shipping for orders over €60 in EU.



Tracking and Support
Every shipment includes a tracking number sent by email within 24 hours of dispatch. Monitor real-time status on the courier’s website. For issues, contact us at info@brickboxes.net

Service Areas and Important Notes
We are not responsible for delays due to couriers, customs, or force majeure. Additional fees may apply for islands or remote areas (shown at checkout).